After receipt of the returned package and your request for refund, you will be refunded directly to your payment method within 8 to 10 working days if you paid by secure credit card or Paypal. If you have paid by Bank Transfer or Cheque, please allow 2-3 additional days to receive the transfer or cheque.

If you are not completely satisfied with the item you received, you have 30 days to exchange it for another item from our shop (except during sales periods). The return costs are at your expense for any order less than 150€ TTC. The return costs are offered to you for any order above 150€ TTC except for a request for refund or the return costs remain at your expense.

For more information, please refer to our Return & Exchange Conditions.

As stated in our General terms and conditions of saleIn order to return the product in its original packaging and in an appropriate shipping carton along with the purchase invoice to the following address:

PICKSEA RETURNS SERVICE
16 rue Jean Moulin
56270 Ploemeur